Supported Independent Living (SIL)

Build your independence with 24/7 NDIS Supported Independent Living options in secure, tailored homes.

What SIL means for you?

Supported Independent Living is NDIS funding for a support worker to help you in your home, 24 hours a day, 7 days a week. You might have your own support worker, or share one with other people in your home, that depends on how much help you need.

For you, this means the help doesn't stop at a few scheduled visits. It's there for personal care, meals, household tasks, and the support or supervision you need across the full day and night.

SIL is also there to build your skills, not just assist you. Support workers help you do more for yourself over time, not just do things for you.

What we hellp you with

  • Getting up, showering, and getting dressed
  • Cooking and eating meals
  • Taking your medication
  • Cleaning and household tasks
  • Getting out into your community
  • Overnight support and 24-hour care

If you have complex health needs

  • Feeding through a tube (enteral feeding)
  • Swallowing difficulties at mealtimes
  • Bowel care and catheter management
  • Breathing support, including tracheostomy care and ventilators
  • Injections and wound care

Note: Complex Care is funded separately from SIL within NDIS plan.

Consistent care you can trust

Having support workers in your home every single day is a big commitment. That is why we don't just provide standard care, we provide a team you can rely on to feel safe and comfortable in your own space.

Qualified, certified staff

Every support worker holds a Certificate III or IV in Individual Support, plus training in first aid, medication, manual handling, behaviour support, and complex care.

Trained for your specific needs

If you support needs a specific skill, using your equipment, following your plan, we find a worker who has it, or we arrage training for them. No one starts until they're ready.

Consistent staffing

You get a small, regular team, and you meet them before support starts. All staff are employed directly by SA Holistic Care, no agency workers.

Available when you need us

We cover mornings, evenings, overnight, and full 24-hour support. If your regular worker can't make a shift, we send someone you already know, not whoever's free.

How to get started

Our process is designed to make it easy for you to start with us

1

Get in touch

Reach us through our contact form , by phone, or book a free consultation.


2

Get your service plan

Based on our conversation, we build a plan that aligns with your NDIS plan and covers all the SIL support you need.


3

Review your service agreement

We'll give you a Service Agreement covering support, cost, and policies. Read it closely and ask us anything before signing.


4

Begin your SIL support

Once the agreement's signed, we start delivering the support we've agreed on.


FAQ's

Common questions

Most frequently asked questions about our SIL service

Can you support me in my home?

Yes. We come to you. You do not need to move or change where you live.

Can you support me if I have complex health needs?

Yes. We support people with acquired brain injury, physical disability, behaviours of concern, mental health conditions, and high medical needs. We have qualified nursing staff on our team. Call us first so we can confirm we can meet your needs.

Will I have the same workers each week?

Yes. 92% of our participants have the same core team after six months. We do not use agency workers. Everyone who supports you is employed directly by SA Holistic Care.

What if my worker cannot come one day?

We send someone you already know. You will always hear from us before anyone new comes to your home.

What if your workers do not know how to support my specific needs?

We check this before support starts. If a worker needs extra training, we arrange it and pay for it. Your worker does not start until they are ready.

How do I get started?

Call us or fill out our contact form. Tell us about your needs and your NDIS plan. You can also ask your support coordinator to contact us on your behalf.

Are you an approved NDIS provider?

Yes. SA Holistic Care is registered with the NDIS Quality and Safeguards Commission under Registration Group 0115.

I do not have a home yet. Can you still help?

Yes. We can help you find SDA-registered housing in Adelaide. Once your housing is in place, we provide your SIL support there.

Are you taking new participants?

Our availability changes. Call our SIL team or send an enquiry and we will confirm within one business day.

What happens after I contact you?

Our SIL team will get back to you within one business day. We will listen to your situation, answer your questions, and let you know if we are the right fit.

How do I know you will do what you say?

Call us and ask specific questions. We will walk you through how we work before you sign anything.

Ready to start with our SIL support?

Call our team on 0430 505 394, or submit an enquiry and we'll respond within 4 business hours.

SIL participant folding her clothes and support worker is guidig her