Travel & Transport Support

Safe, chauffeured transport services to help you get to work, study, appointments, or social activities reliably.

What Assist with Travel & Transport is

Assist with Travel and Transport (0108) provides safe, supported transport so you can get to the places you need or want to go. This can include work, study, medical appointments, shopping, social activities, or community programmes.

It is more than just booking a taxi. A trained support worker can travel with you, help you use public transport, or drive you door-to-door in a suitable vehicle. The goal is to help you travel safely, comfortably, and reliably.

This support is for people who find it difficult or unsafe to use regular public transport because of their disability.

What we offer

SA Holistic Care is a registered NDIS provider for Assistance with Travel and Transport (code 0108). We provide safe and reliable transport across Adelaide with trained support workers.

We can support you with:

Regular transport to work or study

Getting you there and back safely every day or on set days.

Medical and therapy appointments

Reliable transport so you never miss important health appointments.

Social and community activities

Help to attend groups, events, shopping, or see friends.

Door-to-door support

A support worker meets you at your home and stays with you until you reach your destination.

Public transport training

Help to learn routes, use buses or trains confidently, and travel more independently over time.

Flexible trips

We can support both regular weekly travel and occasional journeys.

Our drivers and support workers are trained to assist people with different needs, including mobility, sensory, or cognitive support requirements. We use suitable vehicles where needed.

What Assist with Travel & Transport does not cover

NDIS travel support (0108) does not cover:

  • The cost of fuel for your own car or a family member’s car
  • Buying a vehicle or paying car loans
  • Parking fines or most tolls
  • Paying friends or family to drive you (unless they are registered NDIS providers)
  • The cost of activities, entry fees, or tickets once you arrive
  • Long-distance travel or holidays

    • Transport funding is for getting you to your destination safely. It does not pay for the activity itself.

    Is this support right for you?

    Assist with Travel & Transport may be right for you if:

  • You find it difficult or unsafe to use public transport on your own
  • You need a reliable way to get to work, study, or regular appointments
  • You want to take part in social activities but need help with travel
  • You feel more confident travelling with a trained support worker
  • Your NDIS plan includes funding under Core Supports for travel and transport (code 0108)

    • This support may not be the best fit if you can already travel safely and independently using public transport or taxis, or if your main need is something else (such as one-to-one community participation support). We will always be honest with you during a consultation about whether this is the right support for your situation.

    How to get started

    Our process is designed to make it easy for you to start with us

    1

    A conversation about your needs

    Call us, submit an enquiry , or book a free consultation. Tell us your current situation, your routine, and what's most important to get right.

    2

    We learn about your travel needs

    We talk about where you need to go, how often, and what kind of help you need. We check what transport funding is in your NDIS plan.

    3

    We match you with the right support

    We arrange a suitable vehicle and support worker who understands your needs. We confirm times and any special requirements, such as wheelchair access.

    4

    You start travelling with us

    Your support worker will arrive on time and travel with you. We keep things consistent so you get to know your regular driver.

    5

    Regular check-ins

    We stay in touch to make sure the transport is working well for you. If your needs change, we can adjust the support.

    FAQ's

    Common questions

    Most frequently asked questions about our Assist with Travel & Transport service

    What is the difference between travel support (0108) and community participation support (0125)?

    Travel support (0108) helps you get to places safely. Community participation support (0125) is about taking part in activities once you arrive. Many people use both. Travel support gets you there, community participation helps you join in.

    Can I use taxis or Uber with NDIS travel funding?

    Yes. NDIS travel funding can often be used for taxis, rideshare services, or community transport when arranged through a registered provider. We can help organise this for you.

    Do I need to have transport funding already in my NDIS plan?

    It helps if transport funding is already in your plan. If it is not there, speak with your support coordinator or LAC about requesting it. We can also advise you during a consultation.

    Can a support worker travel with me the whole way?

    Yes. This is one of the most common ways we provide travel support. A trained worker meets you at home and stays with you until you reach your destination.

    What if I only need help sometimes, not every week?

    That is fine. We support both regular weekly travel and one-off or occasional trips. Just let us know what you need.

    Will the same support worker travel with me each time?

    Where possible, yes. Having a consistent driver helps you feel comfortable and safe. We try to keep the same workers for regular trips.

    Does transport support cover the cost of the activity I am going to?

    No. Travel support only covers getting you there and back. The cost of activities, tickets, or entry fees is usually covered under a different part of your plan, such as community participation.

    Ready to book or just want to ask some questions?

    Call our team on 0430 505 394, or submit an enquiry and we'll respond within 4 business hours.

    SIL participant folding her clothes and support worker is guidig her